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eBaye Seller Tips : Tracking your shipments
You should always ship your items using a method which provides a tracking number to prevent any misunderstandings and also to provide the customer visibility on where their purchases are. For Malaysia we can use either :
- Registered post - parcels below 2 Kg and 300 cm max in 3 dimensions measurement
- Pros :
- Low cost
- Acknowledgment of receipt
- Cons :
- Limited tracking in Pos Malaysia website - only to the point it leaves Malaysia
- Parcel mail
- Pros :
- More detailed tracking in Pos Malaysia website up to destination
- Lower cost if parcel weight > 1 kg
- Cons
- May be slower in delivery then registered mail (although based on experience by not much in most cases )
- Higher cost for light parcels < 1 kg
- EMS (Expedited Mail Service) / Post Laju
- Pros :
- Faster delivery
- Better tracking (slightly)
- Cons
You can track the parcel internationally in the recipient's country website and this is a good website to use if you do not know where to find it :
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