eBaye Seller Tips : Tracking your shipments

You should always ship your items using a method which provides a tracking number to prevent any misunderstandings and also to provide the customer visibility on where their purchases are. For Malaysia we can use either :

• Registered post - parcels below 2 Kg and 300 cm max in 3 dimensions measurement
  
• Pros : 
• Low cost
• Acknowledgment of receipt
  

• Cons : 
• Limited tracking in Pos Malaysia website - only to the point it leaves Malaysia
  
• Parcel mail 
• Pros : 
• More detailed tracking in Pos Malaysia website up to destination
  
• Lower cost if parcel weight > 1 kg
• Cons
• May be slower in delivery then registered mail (although based on experience by not much in most cases )
  
• Higher cost for light parcels < 1 kg
• EMS (Expedited Mail Service) / Post Laju
• Pros :
• Faster delivery
• Better tracking (slightly)
• Cons
• Higher cost

You can track the parcel internationally in the recipient's country website and this is a good website to use if you do not know where to find it :

http://www.postoffice.com/

Ebay seller guide for posting parcels - Tip 2

Tip 2 :

Yes you need to write the address of the person you are sending the parcel to and your return address actually on the box even though you have filled up a form which will be stuck on the parcel.

Reason :

The prevents the parcel being lost should the form be separated from the parcel

Recommendation:

Write in as large letters as possible the address of your recipient in a permanent marker preferably in black or blue and your return address in smaller letters on the reverse.

Hope this helps you...

Ebay seller guide for posting parcels

I noted at the post office on the number of times I came across people who seem to be postal challenged. I am starting a guide for those who are thinking of selling on eBay or any other sites, or just need to send things through the mail.

These are related to using the Malaysian Postal service but I'm sure will be common to other countries as well.

Rule 1: 

Parcels wrapped in fancy birthday or other wrapping paper do not make acceptable postal parcels.


Reason: You need to write the recipient's and your return address on the package and no one is able to see it if  you have fancy wrapping paper.


Recommended method : Brown wrapping paper is the standard acceptable method to wrap parcels although white paper is also accepted.  


It also help to protect your parcel with a well packed wrap.


Stay tuned for more postal tips ...